Emotional Intelligence for Leadership
Emotional intelligence is defined as being aware and being able to express and control one’s own emotions. In fact, professionals in any industry will agree that a fair level of emotional intelligence is a prerequisite to successful leadership.
Emotional intelligence is the ability to recognize and manage not just one’s own emotions, but the emotions of others too. It is widely accepted that one’s ability to recognize and manage emotions enhances the chance of success. The best leaders are known to use EI to influence and manage people on their way to success.
On any given day, you may be dealing with a variety of personalities and preconceived standards that are far different from your own. While you are often quite capable of handling such a situation, you may wonder why a certain tactic worked well for others and not for you. Becoming attuned to how you use emotional intelligence will allow you to improve further. Also, it teaches you how to manage your interpersonal relationships emphatically.
In public relations, for example, a number of situations may arise in a professional setting; such as a failed campaign, rejected articles, or even a ruined partnership with some valuable media connections. In fact, no matter which department you may belong to, good emotional intelligence gives you the ability to understand and manage the feelings and reactions of those around you, and even master your own.
Clearly, emotional intelligence is a must-have for any profession. It is especially valuable for those in leadership positions. Client and media relationships remain strong, strategies become more flexible. Thus, the team spirit evolves to become increasingly collaborative and productive.
Experts studying emotional intelligence believe that there are a number of key traits, which are vital to all professionals, as stated below.
This is the ability to perceive emotions and one’s own emotional state. So, keep your cool. Losing your control may project a bad image or let your team down. Calm yourself before arriving at any rash conclusions. Request an appropriate amount of time or a short recess to gather your thoughts. This gives you the opportunity to take control of your emotions. As they say, anything in haste is a waste.
In addition to self-control, flexibility is important as well. Flexible thinking can help you manoeuvre yourself through any tricky challenges. Also, your role might require you to deal with a constantly changing environment. So, be alert and efficient at all times. Stay organised and mentally prepared for alternative situations. Devising a Plan B in advance when things go wrong will surely help you land back on your feet.
Body Language Cues
Pay attention to facial expressions or posture cues. It may indicate an internal reluctance from the opposite person. If a client or colleague seems conflicted about a strategy you’re discussing, ask for feedback in a non-confrontational way. It is better to openly discuss any doubts or clarifications before investing in a campaign to make sure that you have the full support from everyone involved.
Relationship management is a skill that is especially important for professionals who must maintain a continuous level of engagement. Be emotionally aware. It will help you effectively manage your interactions with everyone you come in contact with.
Invest some time in getting to know your audience better. Remember, you would be connecting with a wide variety of individuals including clients, colleagues and even media people during certain events. Therefore, a high level of relationship management is necessary. This will allow you to keep track of different connections and maintain the image of your company.
Cultivating emotional intelligence within an organization will propel any company forward and towards success. After all, professionals often work in groups, whether it is within their own company or with their clients or vendors.